Articles Internet News Online Business Technology — 12 January 2010

Split testing is a conversion-tracking method that separates your message into two or more variations to see which gets the best response. Different visitors see different versions of the message and the results are tracked to determine the best return.

We wanted to learn more about conducting split tests (also known as A/B tests), and so we corresponded with Paras Chopra, founder of Wingify, a company that produces Visual Website Optimizer, a split-testing tool for ecommerce merchants and other web operators.

Chopra cited the example of a holiday A/B test conducted recently by MedaliaArt, an online art gallery specializing in Caribbean and Latin America art. “MedaliaArt put up a holiday sale where they offered 5 to 55 percent discounts on all paintings,” he said. “They wanted to determine the best location on the home page to put the message so as to optimize for bounce rate.”

The challenge for the company was to determine where to show the message. “Displaying it prominently on the home page will make more visitors notice it, but some visitors may find it too intrusive and leave the site immediately,” said Chopra. “On the other hand, putting it at a not-so-noticeable location may have no effect at all.”

An Example Split Test

For its split test, MedaliaArt created a couple of versions of its home page with “Holiday Sale” displayed at two different home page locations. One version represented what Chopra calls an “in-your-face

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